At AAPT we are here to help. Please choose the most relevant option below.

Customer Service Enquiries

For Residential or Small/Home Office enquiries please call 135 005 or click here.

Do you have a business service enquiry?

  • Billing enquiries
  • Business enquiries
  • Faults and Support
  • Provisioning Help Desk

Or if you would prefer us to call you back;

Send us a Customer Service or Billing Enquiry Message

AAPT Business Support

  • Faults and Support
  • Provisioning Help Desk
  • Billing and Payme
  • Online Tools
Residential Support

iiNet delivers AAPT-branded services to Residential and Small Business customers.

Log in to AAPT Frontier

AAPT's self-help online customer service portal.