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Not yet a customer?

Call us on 135 005

During these hours: Monday- Thursday: 8am-9pm AEST Friday: 8am-8pm AEST Saturday-Sunday: 9am-5pm AEST

We contact you

Already a customer?

Call us on 135 005

Upgrades, new services or billing enquiries: Monday- Friday: 8am-10pm AEST

Faults or technical support: 24 hours, 7 days

We contact you

Have you read our Support page?

Setting up your new AAPT mobile:

Call us on 133 007
24 hours, 7 days

Postal Address:

Corporate offices
680 George Street
Sydney NSW 2000
Australia

Direct Dial:

+612 8314 1700

Fax:

+61 2 9009 9999

Customer Complaints
If we haven't provided the level of service you expected, or if you have a concern with AAPT, please tell us. We have a formal complaint management process in place to ensure that your complaint is addressed appropriately. For further details, please refer to our complaints section.

For further information on privacy, please refer to our privacy policy of public affairs information.